Description
Special Delivery Circumstances
At Canal Furniture, we strive to make every delivery smooth, timely, and stress-free. However, we understand that certain locations or unique home situations may require additional planning to ensure a successful delivery.
Special delivery circumstances may apply in cases such as:
- Difficult access points (tight staircases, narrow hallways, or low ceilings).
- High-rise buildings requiring elevator reservations or specific time windows.
- Remote or limited-access areas outside our standard delivery zones.
- Extra handling needs, such as window or balcony deliveries.
In these situations, additional charges, extended delivery times, or specific arrangements may be necessary. Our team will review your order details and contact you in advance if special accommodations are required.
How to Prepare
To avoid delays, we kindly ask that you:
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Measure doorways, hallways, and staircases prior to ordering.
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Inform us of any special access requirements at the time of purchase.
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Coordinate with your building management if elevator or loading dock access must be scheduled.
Our goal is to deliver your furniture safely and efficiently, no matter the challenge. If you think your order may involve special delivery circumstances, please reach out to our customer care team—we’ll be happy to help make the necessary arrangements.
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Frequently Asked Questions
It comes with a 1-year warranty, we also offer a 5-year warranty by Guardian: https://nyfurniture.com/products/5-year-guardian-protection-plan
We ship Nationwide Promptly and Securely. Excluding special orders, most items can be delivered within a week to NYC, NJ and surrounding areas.
• 2-3 weeks along the East Coast down to FL.
• 2-4 Weeks Mid-west down to TX.
• 3-5 Weeks West Coast
With most items stocked, delivery is a breeze.
We do! You can stay on top of our promotions by signing up for our newsletter. Discounts are applied automatically at checkout. For quotes call us at 212.925.5343
We do offer financing via synchrony bank, you can use the link to complete an application:
https://www.mysynchrony.com/mmc/NI208924200
Items are brought into and unpacked in your room of choice. Packaging debris is placed in your disposal area. Enter your address at checkout for details. Call us for questions, 212.925.5343
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