When purchasing a large item over 75 lbs. from Canal Furniture, you can expect call from a trucking representative 24-48 hours prior to delivery to schedule a delivery date and time. For Ground Delivery, your item will be unloaded from the truck and brought to the curb of your house or to your garage. Please read below for more information regarding all delivery options and services offered.
Threshold delivery is a fully insured type of shipping which includes delivery to the threshold of your front door or garage. Upon delivery, the delivery men will unload the merchandise from the truck, bring it to the threshold of your front door or garage so you can inspect the merchandise. No stairs are included. Please note that this service will not be performed if the unit does not fit through the main door or entrance. Additional fees will be applied if the door must be taken off of the hinges. Additional fees will apply if you have stairs. This service does not include installation. Installation services are sold separately.
Delivery company will call you to provide you with the date and time for the delivery, they will give 3-6 hour window for the delivery date and time.
Ground Delivery is basic shipping service. The product will be shipped out via UPS, USPS, FedEx or a common trucking carrier. For oversized products, this service will be provided to you with a Curbside delivery. If you require the product to be brought to your front door or garage, please refer to Threshold or White Glove Delivery. Installation services are sold separately.
White Glove Delivery is a special service that is safest for large and overweight items. This service is a fully insured type of shipping which includes delivery to the room of your choice. Upon delivery, the delivery men will unload, uncrate, unpack and deliver the product into your room of choice on the first floor so you can inspect the merchandise. Most of the packing materials will be collected and removed (Debris removal service is not available in all areas). Please note that this service cannot be completed if the unit does not fit through the door.
Delivery company will call you to provide you with the date and time for the delivery, they will give 3-6 hour window for the delivery date and time.
 White Glove Delivery offered where available. Cost may vary.
Under rare circumstances, depending on the items, delivery might take an extra 5-10 business days. Which includes special orders, far West Coast or Remote areas. Â
